Translations

Shipping & Returns

Making an order on the internet is the only way to order at scooterrepuestos.com. Please register first by setting up an ID (email) and password. We do not accept telephone orders. 

When you shop our site you will see if products are in-stock or out of stock. This information is live and is the same information we look at. We do our best to keep it accurate.

When you have selected the items that you want to purchase proceed to the shopping cart and then to check out.

We are not perfect.  By chance that our inventory is not correct and we don’t have an item on your order we will contact you to confirm if you would like to proceed with the order. It is our intention that there will be no surprises when you get your order.

We accept Visa, Mastercard, Discover and American Express as payment forms. We charge your card at the time of order submission. 

You will be notified when your order is shipped. We will not put an invoice on the box, just a packing slip. If you need an invoice, please let us know in the comments section of your order. 

Shipping

We pack items to keep shipping costs as low as possible.

Our most popular shipping option is our $9.99 flat rate shipping. This is for the entire USA, including Alaska, Hawaii and Puerto Rico, but does not include shipments that are classified as oversized to Alaska, Hawaii, Guam, Puerto Rico or anywhere else that is not the Continental United States. Oversized shipments including windshields, tires, exhausts and seats, will be charged the increased shipping cost to Alaska, Hawaii and Puerto Rico and the West Coast. Our $9.99 flat rate shipping means we ship your purchase in the smallest package we can.

Priority Shipping with Tracking to Argentina, Brazil, Chile, Columbia and most of South America starts at $29.45 for 1.8 kg. We also offer DHL international and other options at a higher cost. 

International Customers can use our flat rate or free shipping options and a forwarding service to ship just about any of our items to just about anywhere.  

Return Policy-

We do not accept returns of merchandise unless we sent you the wrong item by mistake. We do not sell items on approval, or so you can try it out and then decide if you want to keep it. If there is a problem with an item you receive from us, you must let us know within three business days. The parts we sell are high performance parts and should be installed by a professional technician. We do not guarantee any performance change from installing these parts.

  • If you were sent the wrong item by mistake or have another issue with your order, then contact us to create a support case for your order.

Return Process

We use the following automated return process to be able to efficiently track returns and cut down on confusion and frustration.

Step1 If you received an incorrect or damaged part, contact us via email.
Step 2 Our returns department will review your return request. Upon approval you will receive an email stating your return has been approved. This email will include the Return Authorization (RMA) as an attachment. Print out the Return Authorization and return it with the item(s). You must ship the item back to us within seven days of receiving the RMA. 
Step 3 Upon receiving your returned item(s) we will process the return, and you will be emailed that your account has been credited the appropriate amount.
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